Privacy Policy

i-DNA Biotechnology Pte Ltd and our affiliated companies (collectively known as “i-DNA”) take privacy issue very seriously and respect your privacy. We recognise the importance of protecting the information collected from our customers and take steps to maintain the security, integrity and privacy of any information in accordance with this Privacy Policy. By visiting and the web links from, you are accepting the practices described in this Privacy Policy.




Information is collected through voluntary registration (on our website or via phone, fax, or email), participation in surveys, promotions, or through contact with an i-DNA representative. This information includes name, shipping and billing address, phone, fax, email, and appropriate billing information when placing an order.

Information collected automatically is limited to the IP address of your computer and pages that have been visited. This information is not attached to your name or identifying personal identification. This allows us to track visits to our site while the visitor remains anonymous.




i-DNA tracks web activity in order to create general statistical reports about our website and visitors. This information is maintained only in aggregate and will not contain personal identification. This information is collected solely in order to improve the quality and usefulness of our website.

i-DNA may use your information to provide you information on our products or services if you opt to receive such information. We may also contact you to solicit your feedback and to notify you of any promotions or special savings.




i-DNA will never sell, rent, give away or share your personal information to any third party, unless required by law or otherwise needed in connection with legal proceedings. i-DNA may share information when necessary in connection with services provided by appropriate intermediaries (subsidiaries, affiliates, consultants/agents), who will be required to comply with the confidentiality provisions of this policy. i-DNA respects your right to privacy and will make every effort to safeguard the information provided to us.

When you purchase a product on, we ask you for the following information: name, shipping and billing address, phone number, e-mail address and/or purchase order. This information is used to process and follow up on your order. All information we collect from you is accessible to our staff on the need to know basis. If you have questions about ordering online, please contact Customer Service at +(65) 6779 0665




i-DNA uses cookies only when necessary to provide you better service on our website. Cookies allow us to recognize you when you pay a repeat visit to our website and let us personalize your shopping experience based on your preferences.

Cookies – Cookies technology enables web sites to store small bits of information on your computer and retrieve that information at a later time. A cookie is a string of characters stored in a text file that is sent to your hard drive, where your Internet browser files are kept.

Visitors who are concerned about the use of cookie technology may opt to enable a feature in their browser software that will erase cookies, block all cookies, or warn the user before cookies are stored or exchanged, however, please note that some parts of our site may not function or may be considerably slower if you do so.




Links may be provided from this website to other third party websites. In using such links, you should be aware that each third party website will vary in terms of its privacy and data protection policies. i-DNA does not take responsibility for the privacy policies of, and usage of, personal information collected by third party websites including, without limitation, those of any third parties’ partner or affiliate.




Please note that i-DNA’s Privacy Policy is reviewed periodically. i-DNA reserves the right to modify its Privacy Policy at any time without notice and any changes to the policy will be posted here. Questions or comments concerning this policy should be addressed by contacting us via email or contacting our Customer Service at +(65) 6779 0665.